FAQ

Q: Who is One World Exim?

A: A global manufacturer & exporter from India offering agri-products, luxury goods, eco-friendly solutions, and packaging products.

 

Q: Where are you located?

A: Headquartered in India with global export capabilities.

 

Q: How long have you been in business?

A: Over a decade of experience in manufacturing and international trade.

 

Q: Which markets do you serve?

A: Asia, Europe, Middle East, Africa, Americas, and Oceania.

 

Products

Q: What are your main product categories?

A: Spices, pulses, beans, grains, flours, fruits, vegetables, diamonds, jewellery, eco-friendly products, and packaging.

 

Q: Do you offer both natural and lab-grown diamonds?

A: Yes, certified and ethically sourced.

 

Q: Are your gold products hallmarked?

A: Yes, BIS hallmark certified.

 

Q: Do you provide organic-certified products?

A: Yes, NPOP, NOP, and EU Organic standards.

 

Q: Can I get eco-friendly biodegradable carry bags?

A: Yes, certified compostable and CPCB-approved.

 

Q: Do you supply packaging for food products?

A: Yes, aluminium, PVC, and eco-friendly food-safe packaging.

 

Quality & Compliance

Q: Which quality standards do you follow?

A: ISO 22000, HACCP, FSSAI, GLOBALG.A.P., and more.

 

Q: Do you have Halal and Kosher certification?

A: Yes, available on applicable products.

 

Q: Are your diamonds conflict-free?

A: Yes, under Kimberley Process Certification.

 

Q: Do you test your products before shipment?

A: Yes, each batch is inspected and tested.

 

Q: Do you meet EU and US compliance?

A: Yes, for applicable food safety, packaging, and product standards.

 

Ordering

Q: How do I place an order?

A: Through email, phone, or our website enquiry form.

 

Q: What is your minimum order quantity (MOQ)?

A: Varies by product; contact us for details.

 

Q: Can I get a sample before ordering?

A: Yes, samples available upon request.

 

Q: Do you offer private labelling?

A: Yes, for bulk orders.

 

Q: Can you produce custom specifications?

A: Yes, we offer tailor-made solutions.

 

Pricing & Payment

Q: How do you set your prices?

A: Based on product type, quality, order size, and market rates.

 

Q: Which currencies do you accept?

A: USD, EUR, GBP, AED, INR, and more.

 

Q: What payment terms do you offer?

A: Bank transfer, LC, and other agreed trade terms.

 

Q: Do you require advance payment?

A: Yes, partial advance depending on order.

 

Q: Do you offer long-term supply contracts?

A: Yes, for regular buyers.

 

Shipping & Delivery

Q: Which shipping methods do you use?

A: Sea freight, air cargo, courier.

 

Q: Can you ship to my country?

A: Yes, we export globally.

 

Q: How long will delivery take?

A: 7 days to 6 weeks depending on product & location.

 

Q: Do you handle export documentation?

A: Yes, including Certificates of Origin, Phytosanitary, and more.

 

Q: Can you arrange insurance for shipments?

A: Yes, on request.